The Nicotalya Guide

Buying Confidence

Direct answers to the questions clients ask most before choosing a diamond.

How do natural and lab-grown diamonds differ?

Both are diamonds with the same crystal structure and optical properties. Natural diamonds form in the earth; lab-grown diamonds are produced by HPHT or CVD processes. Origin must be disclosed, and neither origin is universally better.

Read: Natural & Laboratory-Grown Diamonds
What do GIA and IGI grading reports tell me?

A report records identification and graded characteristics such as measurements, carat weight, color, clarity, and other observations. It is not an appraisal, guarantee, or substitute for seeing how a diamond performs. The applicable laboratory depends on the individual diamond.

Read: How to Read a Diamond Grading Report
How should I find my ring size?

A professional measurement is the strongest starting point. Finger size changes with temperature and time of day, while band width and profile affect fit. Measure more than once and confirm before production.

Read: Find Your Ring Size
How does custom or bespoke creation begin?

It begins with a conversation about purpose, design direction, diamond origin, materials, proportion, and complexity. Pricing and timing are confirmed after the scope is understood.

Explore Bespoke
What are current production timeframes?

Production timing depends on the type of order and is confirmed before purchase. Bespoke or high-complexity timing is quoted individually. If a specific date is important, discuss it with the House before ordering.

How do showroom appointments work?

Nicotalya’s Downtown Los Angeles showroom is appointment-only, Monday through Friday from 10:00 AM to 5:00 PM. Call, text, or email to request and confirm a time.

Contact & Visit
Will diamond origin be disclosed?

Yes. Natural and laboratory-grown origin must be disclosed. Center-diamond origin and accent-diamond origin are considered independently where the design supports those choices.

Read: Natural & Laboratory-Grown Diamonds
How should I clean and care for diamond jewelry?

Use gentle routine cleaning, avoid high-impact activity, store pieces separately, and stop wearing a piece if a stone feels loose or a prong catches. Periodic professional inspection is prudent.

Read: Caring for Diamond Jewelry
Where can I find current returns, shipping, and warranty terms?

Current legal terms are maintained in Shopify. Nicotalya does not publish draft warranty, resizing, or cleaning promises before merchant approval.

View Client Care & Legal Policies